Resource Services

		One of the biggest challenges facing in-house pension departments is how to balance variable workloads with a fixed resource pool, particularly at times of major projects. ITM has proven track record on providing highly experience staff suited to the client’s requirements. Examples of where ITM have assisted are in the provision of: interim pension managers; project managers; skilled administration resources; data cleansers; admin system support and coding staff. Projects where ITM has provided resourcing are: administration team management; transition management from in-house to third party supplier; data reconciliation and rectification; additional administration staff; benefit statement projects; pension increase exercises; work backlog clearance; system data dictionary creation; process mapping and documenting; process review; administration delivery review; calculation specification, configuration and testing. Resources can be provided at short notice for any length of contract avoiding the need for recruitment and employment termination. All resources are chosen to ensure they “fit” with the particular client and, whilst they adhere to the ITM Code of Conduct, they are fully adaptive to the client’s environment. Resource Services from ITM - Solution delivered…