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Data quality and risk assessments
Automation and review of processes
Systems build, development and support
Data migrations and legacy system upgrades
Back office administration and IT support
ITM believe that good member administration is mastered through a combination of people and systems, especially in a industry blighted with change. In particular, ITM advise third party administrators who manage a range of schemes, wealth managers who oversee individual policies, and other organisations responsible for a portfolio of insured schemes.
Project based or one off assignments may include:
Data and benefit risk auditing and cleansing
Data migration and new client implementation
System coding and implementation support
GMP review and benefit rectification
Process and procedure review
On site additional resource – balancing BAU against need for project delivery
Administration systems and ongoing support
Outsourced back office administration
Software build and support
Technical and legislative advice
Key to the partnership’s success is the ability to provide a flexible fee and cost structure that fits in with the aims of clients. ITM can work in partnership on a strategic level to ensure that clients can plan not only for the long term, but also address any short term requirements.
ITM’s out (co)-sourced back office support service (administration and / or IT support) gives administrators the flexibility and assurance to maintain excellence of service for IT support and onboarding of new clients, whilst providing certainty around costs and resources.
Pensions and payroll administration system
Grant heads up the Business Solutions division and works closely with the ITM delivery teams and maintains strong relationships with ITM clients.
De-risking, data audit, cleanse, migration, record keeping and GMP reconciliation
Systems migration and rationalisation, asset consolidation and auto enrolment
Data quality assessment, process review, systems build and resource services
eSuite products, bespoke systems, training and support